Ever gone through the experience of staying up a couple of nights to resolve a crisis situation due to a problem that was 'known' ?! Doesn't feel good does it, yet we keep on making the same mistake. An open discussion on best practices in the area of IT systems management, quality, prevention of crisis, etc.
Friday, May 2, 2008
A good article from Alok Mahajan & Nikhil Sharma from Infosys ! Am quite stunned to be frank.